Cancellations and Refunds
Refund Policy Overview
At Growthsathi, we strive to provide high-quality digital marketing services with a commitment to client satisfaction. We have established this refund policy to ensure transparency and fairness in all our transactions.
Standard Refund Terms
Our refund policy varies by service type and stage of completion: Meta Ads Services: Full refund available within 48 hours of purchase if no work has commenced. 50% refund if cancelled within the first 7 days of service. Telegram Channel Promotion: Full refund within 24 hours of purchase if no promotion has begun. Partial refund (prorated) for incomplete promotion campaigns. Video Editing: Full refund before work begins. 70% refund if cancelled during initial draft stage. No refund after final delivery. Meta Ads Mastery Course: Full refund within 7 days of access provision if less than 20% of course content has been accessed. Website Design: Full refund before design work commences. 50% refund during initial design phase. No refund after design approval. Custom Services: Refund terms will be specified in the project agreement based on project scope and timeline.
Service Guarantee
We stand behind the quality of our services with: Performance Guarantees for Meta Ads services 24/7 Support throughout the service period Campaign Optimization until desired results are achieved Performance Monitoring with regular reports Account Safety Practices following platform guidelines
Service Modifications
you're not satisfied with initial results, we offer: Strategy adjustments and optimization Additional consultation sessions Campaign restructuring if needed Extended support period when necessary We recommend exploring these options before requesting a refund, as they often lead to improved results.
Guaranteed Refund Circumstances
Full refunds will be processed in the following cases: Technical error resulting in duplicate payment Service not delivered within the agreed timeframe Service cannot be delivered due to our technical limitations Breach of service agreement by Growthsathi Services not matching the description provided at the time of purchase All refund requests will be reviewed within 48 hours of submission.
Refund Process
To request a refund, please follow these steps: Contact us via email at sathigrowth@gmail.com or Whatsapp: 8959704497 Provide your order details, payment information, and reason for refund Our team will review your request within 48 hours If approved, refunds will be processed to the original payment method within 5-7 business days For payments older than 60 days, alternative refund methods may be used
Cancellation Process
.To cancel ongoing services: Contact us via whatsapp 8959704497 or email sathigrowth@gmail.com Provide your order details and reason for cancellation Services will be discontinued and applicable refunds processed according to our policy Already delivered work/access will remain available as per the service agreement
Contact for Support
Before requesting a refund, please contact our support team for assistance: Whatsapp : (24/7 support) Email: sathigrowth@gmail.com We're committed to resolving any concerns you may have
GROWTHSATHI
India's leading Meta Ads agency helping businesses grow with guaranteed results.
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sathigrowth@gmail.com
+91 8959704497
Bhopal, Madhya Pradesh – 462042 India
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